| Q: |
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How quickly can I get a CD? |
| A: |
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CDs are shipped UPS Ground, so the exact delivery time depends on your
location. You can use UPS' online
Time-in-Transit calculator to determine an approximate delivery
date. We are located in Los Angeles and our zip code is 90017.
You can also look at this map for approximate
delivery dates. |
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| Q |
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Can I have the CD shipped overnight or sent using my
FedEx account? |
| A |
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Yes. PLEASE
CALL TO MAKE SURE THAT SPECIAL SHIPPING CAN BE ACCOMMODATED. Your order
must be received prior to 12:00 p.m. Pacific Time to go out that day
(provided you have called beforehand.) We do not provide expedited
shipping on Fridays. Next day shipping is $25 and 2-day shipping is $15. |
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| Q |
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What do I need to view the proposals on CD? |
| A |
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In order to view the contents of the CD, you need an
internet browser-for example, Internet Explorer or Netscape. Because
the proposals are in pdf format, you also need Adobe Acrobat Reader v. 5 or higher. This free reader can be downloaded from the Adobe
Web site. |
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| Q |
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Can I cut and
paste or edit the text of a proposal? |
| A |
|
No, the proposals are scanned images of winning proposals
in pdf format and cannot be edited. The proposals are intended as
guides only. |
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| Q |
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Are the CDs Apple compatible? |
| A |
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No. |
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